Frequently Asked Questions
Day With A Local provides Local experiences in your travel destination. Our services aim to show you the city from a local perspective. Interaction with a Local is a key element of the day.
During your Day With A Local you will meet a Local, see the highlights of the city from a Local’s point of view, and you will also receive lots of tips for the rest of your holiday. You will talk and discuss about subjects that are important to you, visit the places you want to visit, and feel like a local. Day With A Local has passionate Locals in all locations waiting to show you their city and what they love about it. Day With A Local isn’t a guided tour with memorized information one place after another, instead Locals are encouraged to add their personality to your day and answer your questions as well as talk freely about subjects that are of interest to them, to create a unique local experience.
A Local is your host for the day, more than a tour guide. Our Locals are ready to answer your questions about culture and lifestyle, as well as take you around the city for a smooth and worry-free experience. This is not an authorized guide service, better yet, it’s an experience with a Local. Locals come from various backgrounds, often outside travel and tourism industry.
Day With A Local can be fully customized according to your wishes. We take into account the things you would like to see and do, as well as how much time you have and suggest an appropriate itinerary. Changes can be made right up to your scheduled Day With A Local and even during the day.
At the moment we have got Locals in the following destinations:
- Helsinki, Finland
- Porvoo, Finland
- Stockholm, Sweden
- Tallinn, Estonia
If you are looking for a different experience than a bus tour with headphones or following a guide with a microphone, you are definitely in the right place.
No more waiting for dozens of people to fit in to the same tourist bus! No more passing by everything interesting and having a failed photo from the bus window of a sight you would have wanted to visit! No more long lectures heard from the headphones, with no possibility to ask any questions. With a Local you will talk and discuss about subjects that are important to you, visit the places you want to visit, and feel like a local.
Our Locals know each other. You aren’t meeting just a random person from an online platform. All services, restaurants, cafés and other recommendations have been experienced by at least one of our team members. These recommendations are real places we love as locals.
We don’t get a commission from any of your purchases in shops or restaurants. If a cooperation deal has been made you get the advantage, such as a discount.
By choosing us, you choose to support a small startup which wants to be the change you want to see in tourism field.
You decide with whom you spend the day with, we don’t combine groups because we want to focus on you and your groups needs. Pricing is for groups of 1 to 8 people and can book up to 12 hours before meeting. Larger groups or groups with special requests can usually be accommodated but should contact us by e-mail.
You’re very welcome, but to keep the idea we will host you with 2 or more Locals depending on your groups size. The idea is to have interaction, not just to ‘follow the umbrella’!
If your group is larger than 8 people, please send us e-mail. Unfortunately, we cannot guarantee last minute availability for large groups. There will be an additional service charge for group arrangements depending on your size and requests (minimum 60 euros).
Our prices for your own Day With A Local are available on our website. On private tours the price is based on the length of your day, not on the size of your group (1-8 persons). The price includes your Local, Value Added Tax, Recommendations by Locals pdf leaflet and Locals team support through your stay. Any additional costs will be announced beforehand so you can choose where you spend your money!
If you pay for your Day With A Local online, you will receive a discount.
This is included:
– Your Local for the desired time
– When you are staying for more than 12 hours, recommendations for the rest of your stay by e-mail before, during and/or after your Day With A Local
– Your Local’s admission fees, food and drinks, when going to places which your Local suggests
– Your Local’s public transportation
– Value Added Tax
This is NOT included:
– Your admission fees, in case we visit any place which has an entrance fee. Additional prices are announced before your Day With A Local.
– Your tickets for public transportation and any other transportation methods.
– Your food, drinks or any personal purchases, unless otherwise mentioned.
– When going somewhere by your special request: Local’s admission fees, other than public transportation, food or drinks (you can request only places where Local’s costs are covered!)
– Any transportation costs outside of the city.
To book your Day With A Local, you may check our availability in our online booking system to have your desired date and time, or e-mail us. After you have made the reservation successfully, you may pay your tour in our online store and save money!
We will send you a confirmation by e-mail and you will receive our planned itinerary before your Day With A Local so you can make any changes or suggestions. Your itinerary is customized to your needs. You can pay online closer to your Day With A Local if you prefer to do so.
As we will be walking, please wear comfortable walking shoes.
Helsinki, Tallinn, Stockholm and Porvoo are located next to the Baltic Sea, and the weather can change rapidly. Please be prepared for colder weather with a cardigan or a light coat even on a summer day. Please note, that the summer temperature can be anything between 0 and +30 Celsius (32 and 86 Fahrenheit) and the winter temperature can be anything between +10 and -25 Celsius (50 and -13 Fahrenheit). During the summer months (June-August) the day temperature is usually between +15 and +20 Celsius (59 to 68 Fahrenheit). It is also good to have an umbrella or a rain jacket with you.
Credit card works almost everywhere. For buying public transportation tickets in Helsinki, you’ll need cash in coins or small bills (max 20 euros bills are accepted by bus and tram drivers).
It is highly recommended that you’ve got travel insurance as in the very unlikely event of an accident the costs of health care are high. Also in a last minute cancellation your travel insurance might cover it.
Your Local will meet you at an agreed time in a location which is most convenient for you to start your Day With A Local, either cruise port, hotel lobby, airport or a location of your choosing.
A Local wears her/his own clothes, we don’t use any uniforms. You will recognize them from their badge which they will remove once introductions have been made. If we meet you in the port or at the airport, we’ll be holding a sign with a Day With A Local pin and your name.
In general we walk and use public transportation when moving around. Public transportation is very convenient, clean and cost-effective in Helsinki, Tallinn and Stockholm. If you’d like to use private transportation for a part of your day or for the whole day, we can arrange a taxi/van for you, if needed.
It is up to you what kind of customized program you want to have. Your itinerary is based on your interests and on the length of the chosen tour. Please inform us about your wishes and interests in advance. You can request changes to the program even during the day.
In Helsinki, many people would like to visit Suomenlinna Fortress islands. We can visit it ‘like locals’, and have a picnic there for example. Please be aware that our Locals cannot guide you around the Suomenlinna Fortress islands as only members of the Ehrensvärd Society are allowed to do so. If you want to include a guided tour in Suomenlinna Fortress to your day, we can arrange it with an additional cost.
Our priority is to arrange you the best day possible. In case you feel like your Day With A Local doesn’t meet your expectations, feel free to share your thoughts during and/or after your tour with your Local and we will find a solution together. We aim to create a unique and memorable visit for you and our previous guests have been very satisfied with their Day With A Local experiences!
- Day With A Local Helsinki is on MyStay on Visit Finland website.
- Girl In Florence visited Helsinki on Midsummer 2015 and loved her Midsummer Eve With A Local.
- You can see Liisa’s comments about Finnish cuisine in this Fine Dining Lovers article by Ishay Govender.
- Day With A Local Helsinki has been mentioned also on ‘This Is Proof that Finland Is One of the Most Welcoming Countries’ by AFAR.
- You’ll find us on Facebook, Instagram and Twitter where we share our tips and recommendations. Our guests have shared their Day With A Local experiences on TripAdvisor.
If you have any other questions that you have not been able to find the answer to please do not hesitate to contact us:
We always reply in 24 hours so make sure to check your Spam folder.